This Medi-Health,
Inc. Privacy Policy discloses the information privacy practices
for the website you are currently visiting.
Throughout the policy, we refer to information that can identify
you as a specific individual, such as your name, phone number,
email address, Social Security number or credit card number
as "personal information." Further, personal information
includes any information involving your health or medical history.
1.
We do not sell, trade or give away your personal information
to anyone.
2. We do not disclose personal information to third parties,
unless one of the following limited
exceptions applies.
- Health
Insurance Company. We disclose personal information
directly to your chosen health insurance company to process
your application. Additionally, your personal information
may be used by your chosen health insurance company to bill
you if your application is approved
- Service
Providers. We may disclose personal information
to other companies that help us process or service your
health insurance application or correspond with you. For
example, we may provide your personal information to a service
provider to verify the validity or credit limit of your
credit card. Please be assured that the companies we hire
to process or service your health insurance application
or correspond with you are not allowed to use your personal
information for their own purposes and are contractually
obligated to maintain strict confidentiality.
- Legal
Obligations. We may disclose or report personal
information when we believe, in good faith, that the disclosure
is required or permitted under law, for example, to cooperate
with regulators or law enforcement authorities or to resolve
consumer disputes.
Outside of these exceptions, we will not share your personal
information with third parties.
We
collect personal information in the normal course of business
in order to process your health insurance application and
to serve you better.
- Creating
an account. We begin collecting personal information
from you after you create your account by entering your
email address and choosing your password. Under our current
process, you must create an account before (i) starting
an application for an individual or family plan or for a
Medicare Supplement plan, or (ii) obtaining a quote for
a small business plan.
- Providing
you with a quote or processing your application. We
may use your personal information to get in touch with you
when necessary to process your application or to provide
you with a quote. For example, emails will be sent to you
throughout the application process to inform you of the
status of your application and to seek additional information
that is requested as part of the application.
- Customer
satisfaction. We may contact you to survey your satisfaction
of our service and/or to inform you of additional products
and services. You may opt out of receiving these additional
communications from us by following the opt-out procedures
below.
We gather anonymous information about you for our internal
purposes, and we may share this anonymous information with
third parties.
- Anonymous
information is any information that does not personally
identify you, including aggregate demographic information
such as the number of visitors to our website from a particular
state.
- We
use anonymous information primarily for marketing purposes
and to improve the services we offer you.
- We
may use "Cookies," "Internet Protocol"
addresses or other numeric codes to gather anonymous information.
For a more detailed discussion on cookies, please see below.
We protect the confidentiality and security of your personal
information.
- We
maintain physical, electronic and procedural safeguards
to protect your personal information. For a more detailed
discussion of the electronic safeguards on our website,
please see below.
We
continue to evaluate our efforts to protect your personal
information and make every effort to keep your personal information
accurate and up to date.
- If
you want to correct or update your contact information,
you may contact us by email at customerservice@medi-health.net
or by mail at Customer Service, Medi-Health, Inc., 14 Sunday
Court, Reisterstown, MD 21136.
- Please
note that once your application has been submitted to your
chosen health insurance company, you may have to contact
the insurance company directly to update your application.
We
will provide notice of changes in our information privacy
practices.
- If
we are going to use your personal information in a manner
different from that stated at the time of collection, we
will notify you via email. You will have a choice as to
whether or not we use your personal information in this
different manner. In addition, if we make any material changes
to our information privacy practices that do not affect
the personal information already stored in our database,
we will post a prominent notice in the privacy portion of
our website notifying users of the change.
You
may opt out of receiving satisfaction surveys and/or information
on additional products and services from us.
- We
may contact you to survey your satisfaction of our service
and/or to inform you of additional products and services.
- If
you want to opt out of these surveys and/or notices, you
may contact us by email at customerservice@medi-health.net
or by mail at Customer Service, Medi-Health, Inc., 14 Sunday
Court, Reisterstown, MD 21136.
- Please
note that you will still receive communications from us
regarding your insurance quote, application or policy even
if you opt out of receiving our surveys and/or notices of
additional products and services.
We
are available to answer any questions you may have about our
privacy policy or our information privacy practices.
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